Page 7 - ASG Newsletter Aug 2022B-web
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Employee Focus ASG FOCUS - SEPTEMBER 2022 Edition
John Dare hits Left From left to right:
15-year milestone at From left to right: Bryan Young – Cen-
The Harvey Centre tre Manager, Gavin Middleton – Centre
Operations Manager, John Dare – ASG
Maintenance Team member and Kris
Brown – Senior Operations Manager.
John Dare, an ASG maintenance team held in the highest regard by both The Har- has worked hard and over the last 15 years
member at The Harvey Centre in Harlow vey Centre management and his colleagues demonstrating the best values of ASG as a
has been celebrating a major milestone who have taken this occasion as an oppor- committed and enthusiastic team member.
with colleagues after reaching 15 years of tunity to thank John for his support and his I’m incredibly pleased to have the opportuni-
service at the centre. service over the last 15 years. ty to add my voice to the praise and congrat-
ulations John is receiving on this special oc-
John, who joined the team back in 2007, has Simon Hawkins, Operations Director at ASG casion – keep up the good work John, you’re
provided outstanding levels of service over commented on John’s outstanding service, a credit to ASG.”
the years. A devoted team player, John is “John is a dedicated team member who
People in the News
St. Johns Centre ASG team completes
Dementia Awareness Training
The ASG team at St. Johns Centre in Leeds situations and will empower them to support Left From left to right:
has successfully completed the invalua- and engage with visitors who are living with Steve Burns – Soft Service Manager,
ble Dementia Awareness Training with the the effects of dementia. Steve Burns, ASG Si Downey - Team Leader, Leroy
Alzheimer’s Society. Soft Service Manager, commented, “The James – Cleaner, Andrew Stringer
training was extremely informative and cer- – Centre Manager and Sam Hague –
The training was completed by both security tainly gave us all more confidence to deal Team Leader
and cleaning teams throughout the month of with centre visitors who are distressed or
July. The purpose of the training was to raise confused because of dementia.”
awareness within the ASG teams and pro-
vide them with the required knowledge and Steve continued, “We want everyone who
skills to allow customers and visitors to the visits the centre to feel safe and we can
centre, who are challenged by the impact of achieve this by providing a thoughtful and
dementia, a pleasant, accessible and enjoya- helpful service. This makes a big difference
ble shopping experience. to someone who is feeling vulnerable. I’d like
to say a big thank you to the Alzheimer’s So-
The training also gives participants the tools ciety for their time and insight.”
to approach and respond to challenging
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