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Employee Focus ASG FOCUS - SEPTEMBER 2022 Edition
Sue gets stuck
in to a challenging
clean-up operation
Sue Taylor, the Cleaning Supervisor at the Dean King, ASG Site Manager Above
Mill Gate Shopping Centre, had her hands commented, From left to right:
full in June with a paint spillage at the cen- Sue Taylor - Cleaning Supervisor
tre car park. On top of her normal duties, “Both of these tasks are outside of Sue’s and Graham Bentley - Deputy
Sue had to deal with the clean-up of a huge normal duties as a cleaning supervisor at the Shopping Centre Manager
paint spillage on the car park stairwell. It centre. It is great that Sue leads from the front
wasn’t the easiest of tasks but Sue rose to and gets stuck in.” Business Focus
the challenge and also supported the clean-
ing of a large empty unit. So, despite tough Sue was presented with her prize by Graham
competition this month, Sue’s willingness Bentley, Deputy Shopping Centre Manager.
to get stuck in has won her Employee
of the Month for June 2022.
ASG Queens Shopping Centre contract win
goes from strength to strength
ASG was awarded the cleaning contract It allows our expertise, service delivery, and Above:
for Queens Shopping Centre, Darlington support to be implemented with full centre Queens Street Shopping Centre
in 2021. Since then ASG management has management support. We have been able to
been working closely with the centre man- make significant improvements to the day-to-
ager and the site-based team to improve the day management of the soft services delivery,
service delivery, which has included the im- and also recruited three new additional secu-
plementation of a range of courses and new rity officers. We are planning for, and looking
equipment to optimise the cleanliness of forward to, a long and successful relationship
the centre. Following the new innovations in over the coming years”.
early 2022, ASG were invited to tender for
the security services contract, which we are Louise H commented, ”We have been de-
pleased to announce has resulted in ASG lighted with the improvements ASG has made
supplying our two core services, security when they came onboard with the cleaning
and cleaning, to the Darlington town centre contract. Now that both cleaning and securi-
site. ty services are being delivered by ASG, the
centre has seen ongoing improvements in
James Wheeler, ASG Sales Director Secu- both service delivery and regional support. It
rity commented, “This is a perfect example has been a great move for the centre and our
of how growing a strong working relation- visitors.”
ship with the centre manager really matters.
ASG FOCUS - SEPTEMBER 2022 Edition | 5
