Page 8 - ASG Brochure
P. 8
A service-led concierge
provision through our
customer focused teams
Our front of house concierge We train and develop our OUR CONCIERGE SERVICES
services provides the critical teams to fit with your business,
interface between building and providing you with the peace • Enhance the
visitor, working collaboratively of mind that you have the right Customer Experience
with you to adopt your company calibre of people to represent you.
ethos and become the public face • Provide a warm welcome
of your business. Our teams ensure that any
interaction between the public • Offer a 5 Star Service
Through our dedicated people and the building is conducted in a
focus, our concierge teams are professional and efficient manner. • Maintain your
fully trained and experienced Brand Standards
professional operatives. Licensed
by industry standards and all
excel with their interpersonal
skills, ensuring a professional
welcome and a positive and
warm customer experience.
“For me, it’s about first
impressions and, more
than that, it’s about the
customer experience
and understanding
their individual needs.”
8 | astonservicesgroup.co.uk
