Lakeside Shopping Centre Security Manager Chris Sims has been presented with an Achievement of Excellence award for his handling of a recent first aid incident.

Whilst on shift last month Chris dealt with a serious medical incident. Chris acted in a calm and mature manner to deal with a difficult situation, where without his intervention and confident handling skills, the incident could have had graver consequences.

Chris has been part of the security team at Lakeside for over eight years, being promoted to Security Manager in January 2020. He is an experienced security professional, comfortable working in demanding environments. An enthusiastic and adaptable individual, Chris always demonstrates a proactive attitude, keen to find the best solution to any problem, whilst building strong relationships with his team and other centre staff.

Di Mellis, Lakeside Centre Manager, commented:
“Chris dealt with a very serious and traumatic first aid incident, where one of our customers had a very nasty fall and was quite seriously injured. Chris took control of the whole situation in a calm but authoritarian manner, he asked for help when needed and dealt with the whole situation in an exemplary way. The experience was upsetting for all involved, but Chris did absolutely amazing!!! Well done Chris.”

Caption: Left to right -Di Mellis – Lakeside Centre Manager, Chris Sims – Security Manager (ASG), Kris Brown – Senior Operations Manager (ASG)

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