As a follow up to our initial announcement, and as a responsible employer and customer service focused organization, we have prepared the following.

We still, in the first instance, would direct ALL persons to the regularly updated NHS / Govt / Public Health England sites for general advice:

https://www.nhs.uk/conditions/coronavirus-covid-19/

https://www.nhs.uk/conditions/coronavirus-covid-19/common-questions/

https://www.gov.uk/guidance/wuhan-novel-coronavirus-information-for-the-public

https://www.gov.uk/government/topical-events/coronavirus-covid-19-uk-government-response

https://www.gov.uk/government/publications/guidance-to-employers-and-businesses-about-covid-19/guidance-for-employers-and-businesses-on-covid-19

As a leading facilities services provider, we are working with our like-minded clients and staff to minimise the impact of this pandemic. With this in mind we have:

  1. Listened to concerns from employees and customers
  2. Commissioned a leading Health & Safety Consultancy to carry out a risk assessment

The guidance is included below.

Concern over this unprecedented situation is natural and here are some of the questions relating to the continuity of service that we are answering, with guidance from the risk assessment.

  • What should we do if a member of the team is confirmed with the virus?

See attached procedures 4-7.

  • What is our procedure to isolate the staff members and close the rooms on site that are used by our teams, so we can carry out a deep cleaning operation?

See attached procedures 4-7. 

  • What does this deep cleaning process consist of?

See attached procedures 8-9 

  • How quickly can we mobilise a team to deep clean the rooms?

Contact your operations manager. 

  • What is the cost of this service?

Contact your operations manager.  

  • What additional sub-contractor support can we draw upon?

Contact your operations manager.

  • What are we doing as a business to mitigate these risks in the best possible way?

See attached RA / Contingency plan*

  • Once we have cleaned the rooms, can staff go back into them safely?

See attached procedures 8-9. 

Risk Assessment:
Please download our Risk Assessment document for full details here.

Guidance Document:
Please download our Guidance Document here.

For our customers we have also prepared a contingency plan, specific to our sector and workplace:

Please contact Simon Hawkins for more information:

simon@astonservicesgroup.co.uk 01772 425070