Customer feedback is paramount to developing and nurturing long term business relationships. Here is what our customers say about us...
Chris Reay, Group Property Director, Allied London (No. 1 Spinningfields, Manchester)
I’d just like to thank all of you for your efforts and support in the build up to the viewing this morning. It went extremely well so fingers crossed for good news soon, but it wouldn’t have been a success without your involvement and everyone playing their part as a team. Please pass this on to Loading Bay Paul and the No 1 maintenance team (for painting at 7am) and the cleaning team. Thank you.
Ashley Beard, Assistant Project Manager, Construction – Europe - Special Projects at Lend Lease
The contract at the Manchester hospital has now come to an end and we can now conclude the cleaning services as of today. The cabins we are located in are being demolished and will no longer be located on site.
Thanks for your services, Chuck has been a great member of the team and worked well during every visit.
Martin Sherlock, Senior Site Manager, Hulton Lane, Bolton (Casey Construction)
“Aston Services Group provided welfare cleaning services to our site accommodation over a continuous period of nine months, they were always responsive to our needs and presented a cost effective solution to keeping the office, canteen and WC’s clean on site.
I would definitely look to using them on another project.”
Project Manager, Construction Lead - The Sir Henry Royce Institute, Laing O'Rourke
Aston have provided a really good service… Andrew our cleaner has been reliable and thorough and is pro-active in terms of liaising with his office for new equipment as the job has progressed. He understands construction sites and has fitted in well with the team.
The support from the office has also been very good, with requests followed up and last minute changes accommodated.
Stacie Bridges, Harrison Leisure Ltd, Riverside Holiday Park:
Hi Darrell: Just wanted to say how well Lorna is doing. Nothing is ever a problem and she has got it so organised, obviously this is due to the training she received from Ruth, so big thank you to Ruth. We are really pleased with how it is working here.
Just thought she deserved a well done.
Debbie Hernon, Centre Manager, Pendle Rise Shopping Centre, said "The jet washing and painting have been a massive improvement to the external appearance of the building and were done very quickly and efficiently."
John Magee, centre manager for Lakeside Village, Doncaster, said: “We are delighted to have achieved WorldHost Recognised Business Status as we are passionate about service standards. The team at Lakeside Village took part in a rigorous training course facilitated by Aston Services Group that really put us through our paces.
“But it was all worth it because we know that when our customers see the WorldHost logo displayed across the centre, they’ll know that we have made a commitment to delivering an exceptional experience for them.
“Having achieved such a recognisable customer service accreditation has generated a really positive buzz across Lakeside Village about the service we offer and it also helps to promote Doncaster as a friendly and welcoming tourist destination. It’s a huge honour for us and all our staff who have worked really hard to get us to this point.”