Left to right: Sam Hague – ASG Security Officer and Steve Burns – ASG Soft Service Manager
Sam Hague, an ASG Security Officer at St. Johns Shopping Centre in Leeds, has received the Employee of the Month for October 2022 after delivering a stand-out performance. Sam is always willing to go the extra mile but his individual efforts throughout October were exemplary.
On one occasion following his shift, Sam went to the aid of a tenant who had lost power. He quickly discerned the issue after checking the distribution board and was able to get a very grateful tenant back up and running. He also had to deal with a suspicious bag which he was able to swiftly determine was not a problem, resolving the issue without escalation and ensuring the bag was returned to its owner.
Sam’s interactions with the local BACIL (Businesses Against Crime in Leeds) organisation are also a key factor in his Employee of the Month award; his input is indispensable and adds great impetus to getting tenants engaged with the initiative.
Steve Burns, ASG Soft Service Manager, commented on Sam’s award, “Sam is a great guy to have on your team, a conscientious and attentive security officer, who always puts the needs of our tenants and the general public first. He remains focused and aware throughout his shifts and has no hesitation in going above and beyond when the situation requires it. Thank you, Sam, for a job well done.”