ASG was awarded the cleaning contract for Queens Shopping Centre, Darlington in 2021. Since then ASG management has been working closely with the centre manager and the site-based team to improve the service delivery, which has included the implementation of a range of courses and new equipment to optimise the cleanliness of the centre. Following the new innovations in early 2022, ASG were invited to tender for the security services contract, which we are pleased to announce has resulted in ASG supplying our two core services, security and cleaning, to the Darlington town centre site.


James Wheeler, ASG Sales Director Security commented, “This is a perfect example of how growing a strong working relationship with the centre manager really matters. It allows our expertise, service delivery, and support to be implemented with full centre management support. We have been able to make significant improvements to the day-to-day management of the soft services delivery, and also recruited three new additional security officers. We are planning for, and looking forward to, a long and successful relationship over the coming years”.


Louise Hardy, Centre Manager at Queens Street Shopping Centre commented, ”We have been delighted with the improvements ASG has made when they came onboard with the cleaning contract. Now that both cleaning and security services are being delivered by ASG, the centre has seen ongoing improvements in both service delivery and regional support. It has been a great move for the centre and our visitors.”

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